As a provider of social housing, you can be assured that you and your tenants are in our safe hands. Our proven history as a housing maintenance provider demonstrates that we are equipped to support you in providing better homes in safer environments for your tenants.

Tenant Relations

Our primary consideration is delivering quality customer care; we aim to offer a punctual service with minimal disruption to tenants and their neighbourhoods. We take our tenancy relationships seriously, we have implemented policies that encompass considerate working practices and have developed a bespoke call centre operation, designed to effectively manage tenant enquiries to resolution.

All our technicians undergo customer service training, equipping them with communication skills and a working understanding of the high standards Woodland are committed to delivering. Our key message is for our teams to provide skilled work with the same care and attention as they would in their own homes.